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Old 12-02-2009, 09:29 AM
BPNWMike BPNWMike is offline
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Join Date: Aug 2009
Posts: 136
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For a recall, warranties don't matter. You get it replaced for free, period.

Otherwise, the company knows it's going to face a class action lawsuit and have to replace/repair all of them anyway + pay a lot of cash in lawyer's and settlement fees.

I got a new battery for my MacBook last year even though it was over 1 year out of warranty because Apple had admitted there were problems with some of the batteries failing prematurely. Mine did, and the guy at the Apple store ran a diagnostic and saw that it had only been recharged about 50 times (normal battery lifespan 300-ish charges) and replaced it for free. No hassle.

If this HP thing happened relatively recently let me know - I might be able to get you a hotline phone number for someone in the US to take care of you. I used to work for HP (don't worry - I don't hold them in high esteem, either!), and I still have contacts there who can get me the info.
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